Flashback Friday: Eh, I guess it could happen to anybody

opinion
Sep 4, 20202 mins

But it’s a good lesson in humility.

Computerworld  |  Shark Tank
Credit: Computerworld / IDG

It’s the mid-1970s, and this programmer pilot fish works for an IT service provider that supports several big insurance companies.

“We ran a huge (at that time) mainframe and a nationwide network and, of course, a large computer room,” says fish.

One winter night, fish is there working on a new program. There’s a blizzard outside, so when the mainframe operator has finished running the nightly batch, fish tells him to go home, figuring he knows enough to compile his code.

But not long after, while fish is waiting for a compile to finish, all the lights freeze on the teletype-style console and it stops printing.

That’s a problem. It’s 3 a.m. in the middle of a blizzard, the system won’t work without a console, and fish knows everything has to be up and running in a few hours. He puts in a service call.

The service tech arrives through the snow and goes to work, while fish has coffee and checks his program listings in the break room.

“He came back a few minutes later and started his paperwork,” fish says. “I finally asked what the problem was, as this console was notorious for going down.

“He answered, ‘I put paper in.’

“I never again laughed at anyone who simply forgot to ‘plug it in.’”

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Questions that Sharky gets a lot

Q: What's a pilot fish?

A: There are two answers to that question. One is the Mother Nature version: Pilot fish are small fish that swim just ahead of sharks. When the shark changes direction, so do the pilot fish. When you watch underwater video of it, it looks like the idea to change direction occurred simultaneously to shark and pilot fish.

Thing is, sharks go pretty much anywhere they want, eating pretty much whatever they want. They lunge and tear and snatch, but in so doing, leave plenty of smorgasbord for the nimble pilot fish.

The IT version: A pilot fish is someone who swims with the sharks of enterprise IT -- and lives to tell the tale. Just like in nature, a moment's inattention could end the pilot fish's career. That's life at the reef.

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A: From readers. Sharky just reads and rewrites and basks in the reflected glory of you, our readers. It is as that famous fish-friendly philosopher Spinoza said, "He that can carp in the most eloquent or acute manner at the weakness of the human mind is held by his fellows as almost divine."

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A: No. Not at all. Just be sure to give us details. What happened, to whom, what he said, what she said, how it all worked out. If Sharky likes your tale of perfidy, heroism or just plain weirdness at your IT shop, he will supply his particular brand of Shark snark.

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