They always say, if you want a job done right … Credit: Computerworld / IDG This pilot fish gets a job doing customer service for a U.S. technology company. “As customer service, we had no access to the source code if we found problems in the company code,” says fish. “All we could do was write up a report and submit it to the head office for fixing.” And they do that pretty regularly, although bug reports rarely got fixed in a timely manner if at all. They’re usually told that there’s something more important to fix. And if one did get fixed, they weren’t told. After a couple of years, an opening in the head office suits fish’s talents perfectly and he gets the job. After a few months of training, he gets a stack of bug reports to work on. “The one on the top looked oddly familiar,” reports fish. “It was a bug report I had submitted years before. “I fixed the bug myself in short order — and then called my old office to tell them it was fixed.” SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe